100% organic cotton certified by Fairtrade & GOTS.
Fashions Wood has free shipping for all over the world, no conditions applied. This means no min. order size and customers all over the world classify for free shipping. We process the order at earliest to deliver the product in standard expected time.
HOW LONG DOES IT TAKE TO SHIP?
Total Delivery Time = Processing Time(1~2 business days) + Shipping Time(3~5 business days) total time (4 to 7 business days) It usually takes 7 working days for the shipment to reach the customers.
For custom orders, it may take up to 2-4 weeks when you pick measurements in our assorted styles. However, if you style your shirt yourself and order special details, in such cases it may take 8-12 weeks.
Countries where we do not ship are Russia, Israel, Iraq, Iran, India, Brazil and OFAC sanctioned countries. We have signed up with the worldwide recognized courier services like DHL, TNT, and FedEx to offer the most reliable shipping standards.
WHEN THE ITEMS WILL BE DELIVERED?
Courier services take about 3-5 business days to deliver the order to customer. We pick the most appropriate courier service to deliver the product.
WHO PAYS THE DUTY ON INTERNATIONAL ORDERS?
The delivery duty charges are paid by buyers. It is recommended to check with your country’s custom office to get details before buying.
NO DELIVERY TO PO BOX ADDRESS?
We do not deliver to APO, PO Box and FPO addresses. At the time of delivery, signatures will be required for receiving the order.
WHO MAY TRACK THE ORDER?
At the time of dispatch, we send our customers the tracking number. From this point, the customer will directly contact the courier service to follow up. In case of delays or if the customer is unable to receive the order at scheduled time, customers will discuss it directly with the courier service. During the process of delivery, if it takes longer than usual (multiple attempts) to receive the order, the courier service might compromise the parcel, our company will take no responsibility in such situation.
HOW MULTIPLE ITEMS ARE DELIVERED?
When a customer orders multiple shirts at the same address, we ship it in a single package. Items will be dispatched to address entered in the order form and after dispatch, the address may not be changed. However, you can contact courier service to ask for adjustments.
RECEIPT OF PAYMENT
Payment receipt will be sent to customers via email. Receipt of payment also means order confirmation.
FOR ANY QUERIES PLEASE CONTACT US:
Phone : +1 (202) 656-8162
Email : email@example.com
We want to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return or exchange almost everything within 30 days of delivery for a Full/Partial Refund or Exchange.
HOW MY RETURN/EXCHANGE REQUESTS ARE PROCESSED?
When we receive a return or exchange request, it will go under inspection for the stated complaint. This process is completed within 72 hours of receipt. In case of exchange order will be processed for delivery. You are likely to receive your order within 15 days. The refund requests will be furnished within 7 business days. A confirmation email will be sent to you as a proof of return order received and completed. Expect to receive the refunds in the original mode of payment and this process may take min. 10 days and maximum 45 days, which will be managed according to issuing policy of bank.
IN WHICH SITUATIONS, EXCHANGE WILL BE ACCEPTED?
Customer wants a different size or if there is an issue with the size.
Exchange can be done only once for a size.
Item should be unworn and in good condition
IN WHICH SITUATIONS, RETURNS WILL BE ACCEPTED?
The returns will be accepted if at least one of these cases apply:
Customer has not received the product that he/she ordered
Product received has some defects
The product has been tampered
Unless the package is not delivered or shirt received is damaged shipping cost will be deducted from the refunded amount.
RETURN FOR CUSTOM ORDERS
Fashions Wood will not accept return of custom orders, under any circumstances.
WHO WILL AFFORD THE SHIPPING CHARGES IN CASE OF EXCHANGE?
We will provide our US Location address and the customer has to be ship at that address.
WHO WILL AFFORD THE SHIPPING CHARGES IN CASE OF RETURN?
We will provide the shipping label to the customer for our US Location.
Fashions Wood is dedicated to impress its customer with quality and accuracy. However, when we receive requests for customized shirt, there may be difference of understanding. To resolve this issue, we do offer free alteration service for first time.
HOW CAN YOU GET A PERFECTLY CUSTOMIZED ORDER?
As business owners, we want to satisfy and retain our customers for long time, therefore we take extra care and follow the minor details requested by the customer. However, sometimes the following differences may occur
DESIGN AND QUALITY
Following what is considered the best practice for online selling, we share the pictures of customized orders with our customers. This gives our customers a chance to review the final product and clear all doubts.
For customized orders, our service will ask the customers for measurements. The customers are requested to provide these numbers after referring to our size guide. If size error still occurs, we facilitate you with free alteration option. We will alter and return the shirt after the buyer ships it back to us.
Refunds do not apply for custom orders. This is because the size and all details added to the shirt are according to client’s preference
For any queries please contact us:
Phone :+1 (202) 656-8162
Email : firstname.lastname@example.org
PAY WITH PAYPAL
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you'll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
NOTE: Your order will be shipped to your PayPal address. Ensure you have selected or entered the correct delivery address.
Questions about the Payment method should be sent to us at email@example.com